John Koskinen’s testimony before Congress on June 20, 2014, making no apologies for the loss of over two year’s worth of emails from Ex-IRS official Lois Lerner, who is at the center of the IRS scandal, was nothing short of appalling. It not only insulted the intelligence of millions of Americans who understand the difficulty of “losing” data in this age of technology, unless it is willfully destroyed, but the sheer arrogance in the way he sat there haughtily providing no answers and no apologies personified the very image of the IRS nearly every taxpayer experiences when we must provide detailed documentation about our personal affairs or face overbearing scrutiny from the IRS that seems to presume our guilt until we can prove our innocence.